Buy 1, Get 1 Free
Frequently
asked questions
Contact usWhich Apple Watch sizes do your straps fit?
Our straps come in two sizes. Small fits 38mm, 40mm, 41mm and 42mm (Series 10 & later). Large fits 44mm, 45mm, 46mm, 49mm and 42mm (Series 1–3). Your case size is engraved on the back of your watch. See our size guide.
How do I adjust the length?
Most of our bands can be adjusted at home – link and chain bands by removing links, mesh bands with their adjustable clasp. Need help? Email us and we'll walk you through it.
Is shipping really free?
Yes, shipping is free on all orders within the United States. You'll receive a tracking link by email as soon as your order ships.
What does the 1-year guarantee cover?
If the clasp, links or finish of your band fail during normal wear within 1 year of delivery, we'll send a free replacement or refund it – no shipping costs. Changed your mind instead? You can return any item within 30 days, including items bought on sale. Read the full policy.
What should I do if my order arrives damaged, defective or incorrect?
Contact us within 7 days of delivery with a photo or short video of the issue, and we'll make it right with a replacement or refund. Issues that show up later are covered by our 1-year guarantee.
Can I use a gift card at checkout?
Yes, gift cards can be applied at checkout.
What if my payment is declined?
Double-check your card details and billing address, and make sure your bank allows online payments. Still not working? Contact our support team and we'll help you complete your order.
Will I receive an order confirmation?
Yes, you'll receive a confirmation email right after placing your order. Can't find it? Check your spam folder or contact us.
Shop with total confidence
Your happiness is our #1 priority at The Wrist House
- 1-year guarantee
- Free shipping on all orders
- 30-day easy returns