Terms of Service

Overview

Welcome to The Wrist House. The terms "we", "us" and "our" refer to The Wrist House. The Wrist House operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). The Wrist House is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service ("Terms"), together with any policies referenced in them, describe your rights and responsibilities when you use the Services. By visiting, interacting with or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access our Services.

1. Access and account

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence. You agree that all information you provide when using the Services is correct, current and complete. You are responsible for keeping your account credentials secure and for all activity on your account.

2. Our products

We make every effort to show our products as accurately as possible. Colors and finishes may look slightly different depending on your screen and device settings. Our straps are accessories designed to fit Apple Watch models as listed on each product page; the Apple Watch itself is not included. Apple Watch is a trademark of Apple Inc. The Wrist House is not affiliated with, endorsed by or sponsored by Apple Inc. Product descriptions and availability may change at any time without notice, and we may limit quantities per customer or region.

3. Orders

When you place an order, you make an offer to purchase. We may accept or decline any order at our discretion. Your order is accepted once we confirm it and your payment has been processed. If we cannot accept, change or need to cancel an order, we will contact you using the details you provided. Returns, exchanges and guarantee claims are handled according to our Return & Refund Policy. You confirm that your purchases are for personal use and not for commercial resale.

4. Prices, promotions and billing

Prices, discounts and promotions may change without notice. The price charged is the price shown at the time you place your order, as confirmed in your order confirmation email. Applicable sales tax is calculated at checkout. Promotions such as Buy More, Save More offers are applied automatically at checkout when your order qualifies and may be subject to additional conditions described on the Services. You agree to provide current, complete and accurate payment information and confirm that you are authorized to use the payment method you provide.

5. Shipping and delivery

Shipping is free on all orders to the United States. Delivery times are estimates and are not guaranteed; we are not responsible for delays caused by carriers or events outside our control. See our Shipping Policy for details.

6. Intellectual property

All content on the Services, including text, images, graphics, logos and the design and arrangement of the store, is owned by The Wrist House or its licensors and is protected by intellectual property laws. You may use the Services for personal, non-commercial purposes only and may not reproduce, distribute or modify any content without our prior written consent. All other trademarks shown on the Services, including Apple Watch, belong to their respective owners.

7. Third-party tools and links

The Services may include tools or links provided by third parties. We do not control and are not responsible for third-party content, websites or services, and you use them at your own risk.

8. Relationship with Shopify

The Wrist House is powered by Shopify. Any purchases you make in our store are made directly with The Wrist House. Shopify is not responsible for any aspect of sales between you and The Wrist House.

9. Privacy

All personal information we collect through the Services is handled according to our Privacy Policy.

10. Reviews and feedback

If you submit reviews, photos, suggestions or other feedback, you grant us a worldwide, royalty-free license to use, reproduce and display that content in connection with the Services. You confirm that you own the content you submit and that it is honest, lawful and does not infringe anyone else's rights.

11. Errors and omissions

Information on the Services may occasionally contain errors related to product descriptions, pricing, promotions, shipping times or availability. We reserve the right to correct errors and to update information or cancel orders if information is inaccurate, including after an order has been placed. If we cancel an order after payment, you will receive a full refund.

12. Prohibited uses

You may use the Services for lawful purposes only. You may not use the Services to commit fraud, infringe the rights of others, upload malicious code, scrape or copy content, or interfere with the security or operation of the Services. We may suspend or terminate access for anyone who violates these Terms.

13. Disclaimer of warranties

Except as expressly stated by The Wrist House (including our 1-Year Guarantee and 30-day money-back returns), the Services and products are provided "as is" and "as available", without warranties of any kind, to the fullest extent permitted by law. Some jurisdictions do not allow the exclusion of implied warranties, so this may not apply to you.

14. Limitation of liability

To the fullest extent permitted by law, The Wrist House and its partners, employees and service providers are not liable for any indirect, incidental, special or consequential damages arising from your use of the Services or products. Our total liability for any claim related to a product will not exceed the amount you paid for that product. Nothing in these Terms limits any rights you have under applicable consumer protection laws.

15. Indemnification

You agree to indemnify and hold harmless The Wrist House, Shopify and their affiliates from any claims arising out of your breach of these Terms or your violation of any law or the rights of a third party.

16. Severability and entire agreement

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. These Terms and the policies referenced in them form the entire agreement between you and us regarding the Services.

17. Governing law

These Terms are governed by the laws of the jurisdiction in which The Wrist House is established, without prejudice to any mandatory consumer protection rights you have under the laws of your country or state of residence.

18. Changes to these Terms

We may update these Terms from time to time by posting a new version on this page. Your continued use of the Services after changes are posted means you accept the updated Terms.

19. Contact

Questions about these Terms can be sent to support@thewristhouse.com.