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Your happiness is our #1 priority at The Wrist House
- Money-back guarantee
- Free shipping on all orders
- 30-day easy returns
Frequently
asked questions
Contact usWhich Apple Watch sizes do your straps fit?
Our straps come in two sizes: 38/40/41mm and 42mm (Series 10 & later), or 42mm (Series 1–3)/44/45/46/49mm. Your case size is engraved on the back of your watch.
Do the straps come with tools for adjusting the size?
Yes. Every strap that needs resizing comes with a small adjustment tool, so you can remove or add links at home in minutes.
Is shipping really free?
Yes, shipping is free on all orders within the United States. You'll receive a tracking link by email as soon as your order ships.
Can I return a product bought during a sale or promotion?
Yes. Items bought during a sale or promotion can be returned within 30 days of delivery under our standard return policy. There are no restocking fees.
What should I do if my order arrives damaged, defective or incorrect?
Contact us within 7 days of delivery with a photo or short video of the issue, and we'll make it right with a replacement or refund.
Can I use a gift card at checkout?
Yes, gift cards can be applied at checkout.
What if my payment is declined?
Double-check your card details and billing address, and make sure your bank allows online payments. Still not working? Contact our support team and we'll help you complete your order.
Will I receive an order confirmation?
Yes, you'll receive a confirmation email right after placing your order. Can't find it? Check your spam folder or contact us.